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Privacy Policy

Privacy Policy for Bombay Musk

Last updated: 26th Aug, 2024

At Bombay Musk (“we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases from our ecommerce store.

Please read this Privacy Policy carefully. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy. If you do not agree with our policies and practices, please do not use our website.

1. Information We Collect

1.1 Personal Information

We collect the following personal information when you place an order:

– Full name

– Shipping address

– Billing address (if different from shipping)

– Email address

– Phone number

– Payment information (processed securely through our payment gateway)

1.2 Non-Personal Information

We may also collect non-personal information about your interaction with our website, including:

– Browser type

– IP address

– Pages visited

– Time and date of visits

– Referring website

– Operating system

2. How We Collect Information

2.1 Direct Collection

We collect information directly from you when you:

– Fill out forms on our website

– Place an order

– Subscribe to our newsletter

– Contact our customer service

2.2 Automatic Collection

We automatically collect certain information when you visit our website, including:

– Cookies

– Web beacons

– Log files

3. Use of Information

We use the information we collect to:

– Process and fulfill your orders

– Communicate with you about your order, account, or customer service inquiries

– Send transactional emails (e.g., order confirmations, shipping updates)

– Improve our website and product offerings

– Personalize your shopping experience

– Prevent fraudulent transactions and monitor against theft

4. Sharing of Information

4.1 Third-Party Service Providers

We may share your personal information with third-party service providers to help us operate our business and website, or to administer activities on our behalf. These include:

– Courier companies for product delivery

– Payment gateways for transaction processing

4.2 Legal Requirements

We may disclose your information where required to do so by law or subpoena or if we believe that such action is necessary to:

– Comply with a legal obligation

– Protect and defend our rights or property

– Prevent or investigate possible wrongdoing in connection with our website

– Protect the personal safety of users of our website or the public

5. Data Protection

We implement a variety of security measures to maintain the safety of your personal information, including:

– Use of SSL (Secure Sockets Layer) encryption for data transmission

– Regular security assessments and updates

– Limited access to personal information by employees on a need-to-know basis

– Employee training on privacy and security practices

6. Cookies

6.1 What Are Cookies

Cookies are small text files that are placed on your device when you visit our website. They allow our website to remember your actions and preferences over time.

6.2 How We Use Cookies

We use cookies to:

– Understand and save user preferences for future visits

– Compile aggregate data about site traffic and site interactions

– Enhance and personalize your shopping experience

6.3 Types of Cookies We Use

– Essential cookies: Necessary for the website to function properly

– Analytical/performance cookies: Allow us to recognize and count the number of visitors and see how visitors move around our website

– Functionality cookies: Enable the website to provide enhanced functionality and personalization

6.4 Managing Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.

7. Accessing, Correcting, or Deleting Your Information

You have the right to access, correct, or delete your personal information. If you would like to:

– Access the personal information we have about you

– Correct inaccuracies in your personal information

– Delete your personal information from our records

Please email us at bombaymusk@gmail.com. We will respond to your request within 30 days.

8. Children’s Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are under 13, please do not provide any information on this website.

9. International Data Transfers

Currently, we do not transfer data internationally. All data is stored and processed within [Your Country]. If this changes in the future, we will update this policy and ensure compliance with applicable data protection laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The date of the most recent revisions will appear on the top of this page. If we make material changes to this Privacy Policy, we will notify you by email or by means of a notice on our website prior to the change becoming effective. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Marketing Communications

If you have opted in to receive marketing communications from us, we may use your personal information to send you promotional content and updates about our products. You can opt out of these communications at any time by:

– Clicking the “unsubscribe” link in our emails

– Emailing us at bombaymusk@gmail.com

12. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

13. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

– The right to access your personal information

– The right to correct inaccurate information

– The right to request deletion of your information

– The right to object to or restrict processing of your information

– The right to data portability

To exercise these rights, please contact us using the information provided in the “Contact Us” section.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Bombay Musk

Ghaziabad, UP, India

Email: bombaymusk@gmail.com

Phone: +91 96540 18278

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